Privacy Policy
At Plomberie RCL, your privacy is our priority. Here's how we handle your information with the same care we bring to our interventions.
Total Transparency
We believe trust is built through honesty. Here's exactly how we manage your data.
Information We Collect
We collect information you provide directly through our contact form, when requesting a quote, or by phone.
This includes: name, email address, phone number, city (Laval, Rosemère, Boisbriand, etc.), and details about your project (repair, installation, insurance claim, emergency).
We use essential cookies for site operation and anonymous traffic analysis.
How We Use Your Information
To respond to your quote requests and schedule our interventions in Laval and the Laurentians.
To communicate with you regarding your plumbing project and ensure post-service follow-up.
We do not sell your data to third parties and do not use your information for unsolicited marketing.
Protection and Security
Your data is stored on secure servers with SSL encryption.
Only Plomberie RCL employees (RBQ license 5853-4629-01 and CMMTQ certified) have access to your information, strictly for service needs.
We retain your data only for the duration necessary to complete the project and meet legal obligations.
Your Rights
Right of access: you can request a copy of your personal data.
Right of rectification: modification or deletion of your information upon simple request.
Right to object: you can refuse the use of your data for future communications.
Control Your Data
Under Quebec law, you have important rights regarding your personal information.
Access Your Data
Obtain a complete copy of the information we hold about you within 30 days.
Rectification
Correct any inaccurate or incomplete information regarding your profile or project history.
Deletion
Request permanent erasure of your data once the project is completed (except for legal obligations).
Portability
Receive your data in a structured format to transfer to another provider if needed.
Questions about your data?
Our team is available to clarify our privacy policy. Response within 24-48 hours.
Let's Talk About Your Rights
If you have questions about this policy or wish to exercise your rights (access, modification, deletion), contact us directly.
Phone
(450) 962-9999Service Area
Laval & Laurentians
Montreal's North Shore
Request your free quote
Fill out the form and we will contact you within 24h